Allison Transmission Sucks Customer Reviews and Feedback

From Everything.Sucks

Allison Transmission is an American manufacturer of commercial duty automatic transmissions and hybrid propulsion systems. Allison products are specified by over 250 vehicle manufacturers and are used in many market sectors including bus, refuse, fire, construction, distribution, military, and specialty applications.

Allison Transmission (NYSE: ALSN) is the world’s largest manufacturer of fully automatic transmissions for medium- and heavy-duty commercial vehicles and medium- and heavy-tactical U.S. defense vehicles, as well as a supplier of commercial vehicle propulsion solutions, including electric hybrid and fully electric propulsion systems. Allison products are used in a wide variety of applications, including on-highway trucks (distribution, refuse, construction, fire and emergency), buses (school, transit and coach), motorhomes, off-highway vehicles and equipment (energy, mining and construction applications) and defense vehicles (wheeled and tracked). Founded in 1915, the company is headquartered in Indianapolis, Indiana, USA. With a market presence in more than 80 countries, Allison has regional headquarters in the Netherlands, China and Brazil with manufacturing facilities in the U.S., Hungary and India. Allison also has approximately 1,500 independent distributor and dealer locations worldwide. For more information, visit

Terrence Nguyen wrote a piece for FleetOwner in which she tells how Allison Transmission has been accused of monopoly:

Freightliner: Allison Transmission has a monopoly Freightliner LLC, a unit of DaimlerChrysler AG, has filed an anti-trust lawsuit against General Motor’s Allison Transmission division that claims Allison is monopolizing automatic transmissions for medium and heavy-duty on-road vehicles

Freightliner LLC, a unit of DaimlerChrysler AG, has filed an anti-trust lawsuit against General Motor’s Allison Transmission division that claims Allison is monopolizing automatic transmissions for medium and heavy-duty on-road vehicles. Freightliner LLC—the parent of Freightliner Trucks, Freightliner Custom Chassis, and Thomas Built Buses—alleges that GM engaged in “predatory” practices to stifle competitors that make manual and automated manual transmissions and to block new competitors from entering the market.

Freightliner said GM, through its Allison division, is virtually the only manufacturer of hydraulic planetary automatic transmissions and holds 99% of the U.S. market for transmission used in diesel-powered walk-in vans, full-size school buses, diesel-powered recreational vehicles, and diesel-powered shuttle buses.

According to Freightliner, GM rolled out its Edge program in response to Caterpillar’s entry into the automatic Class 6 and 7 markets. Freightliner alleged the program aimed “to preserve and extend GM’s monopoly position.”

Freightliner said that under the Edge program, it must expand its current 66% share of Class 6 and 7 trucks with Allison transmissions (excluding motor homes, school buses, and shuttle buses) to 86% by 2010. Failure to do so will mean a reduction or elimination of discounts, warranty coverage, and product updates, Freightliner complained.

According to Freightliner, the Edge program effectively punishes Freightliner if it acquires transmissions from competitors and limits its ability to offer manual transmissions, which are cheaper and preferred over automatics by certain customers.

“GM’s predatory program requires continued exclusive dealing with GM on automatic transmissions and expands the lines in which GM has a monopoly position, squeezing out the lower-cost manual product, limiting product innovations and consumer choice,” Freightliner said.

GM denied the validity of Freightliner’s accusations.

In an emailed statement, GM said:

“The lawsuit is without merit and General Motors will vigorously defend against these claims. Allison Transmission's performance in the markets in which it competes has been superior because of the quality, competitive differences, efficiencies in lifetime costs, warranty, and fair price for a great product that is available to all. Standing behind our products, and trying to grow our business, is not a violation of antitrust law.”

The lawsuit was filed on July 28 at the U.S. District Court for Oregon, the home state of Freightliner LLC.


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Former Employee - Supervisor says

"No Career Development for Salaried Employees"

Former Employee - Tooling Engineer says

"They don't care about the employees."


"When they started tracking salary people’s hours I was told if I’m just putting in 40 hours that would be a problem. I was able to leave for a 20k dollar raise, if they were paying to market I wouldn’t have been able to do that."

Current Employee - Anonymous Employee says

"Culture. Environment. Leadership believing in anachronistic ways. Facilities are outdated. No wi-fi in building!!!!!!"

Current Employee - Financial Analyst says

"Whoefully Traditional. Need to update management on right way to build culture."

Current Employee - Manager says

"Mediocre pay and benefits (unless you are an executive). The target is to match industry and regional averages, so don’t expect premium-level compensation."

Current Employee - Salaried Employee says

"Management rules thru fear and intimidation. Finds ways to punish those who speak up or step out of line. Rewards and promotions are given to the favored and not necessarily to the hard workers who do outstanding work. People at the top making over the top salaries, while the true worker bees are not being justly compensated."

Current Employee - Anonymous Employee says

"While upper mgmnt gets huge pay raises & stock incentives & bonus' the hourly get more work & less incentive to feel good about their jobs or future. They rule through fear & threaten you with discipline if you don't do it the way they want even though most newer & much younger managers know little about your/their jobs. They run it with a "because I'm the boss" attitude & could care less if you want your job or company to succeed. They treat you like your 6 years old & then wonder why you act that way!! Middle mgmnt in skilled trades has their 1st line supervisors scared to death of getting fired if they speak out or don't threaten their employees. Don't trust us or each other so in turn we can't trust them."

Retirement Plan Coordinator says

"In lieu of eligibility to the Allison Transmission Retirees Medical Benefit Plan, effective 1/1/19, Allison Transmission age 65 retirees and age 65 retiree spouses will be provided a Health Reimbursement Arrangement (HRA). Each year of the Bargaining Agreement, each qualifying retiree will have a $7,038 contribution to their HRA and a separate $7,038 will be contributed to an HRA for each qualifying spouse. The purpose of these funds is to provide for eligible medical expenses as defined by IRS Publication 502 including, but not limited to, the premium for Medicare Supplement Plans, Medicare Part B reimbursement, premiums for Medicare Part D, dental premiums, vision premiums, copays and deductibles. The HRA amount is subject to a 2% increase each year of the Agreement."

Current Employee - Engineer says

"Management by fear and intimidation. The middle tier gets no raises, no bonus, minimum profit sharing of a company performing at a +38% EBIDA while the CEO & staff are getting million dollar bonuses and hugh stock option grants."

Laborer (Former Employee) says

"This is a poorly place to work, it is a great place if you dont have any skills to do anything. This job is really hard on your body. There no way to move up because it is a union shop."

Transmission Technician (Former Employee) says

"I got cursed out a lot. Got told I was fuc#ing idiot among other things. The person I worked with was a total nutcase. One day I'm doing amazing the next, bad words and hurtful things."

Mid-level supervisor (Former Employee) says

"Promotions only for those within certain circles. Stock options are only for executives. Average pay and average benefits; much better options out there.Good job but not careerExecutive management, bennies are average, pay is average"

Operations Supervisor (Current Employee) says

"No room for advancement bonuses are not good behind the market on salary. Health benefits are changing for the worst. Union gets it all while management takes cuts. Not a good work/life balance."

Engineer (Current Employee) says

"This company has been in a constant state of decline since its sale by GM. Execs reap all of the rewards as can be seen by the public SEC statements. Very low raises for the working class while high salaries, stock options and double bonuses are the norm for the execs. Morale is at an all time low. ATI is trying to purge older workers without giving the young people being hired proper training...thus everyone and the product suffers. I don't recommend this company unless you are planning on taking the experience and moving on in 5 years.Low or no raises, headcount reductions put load on everyone else"

Construction Supervisor (Former Employee) says

"Inappropriate segregation between salary and hourly employees. Poor treatment, attitude, discipline, disrespectful. The behavior expected in this work place was against my moral."

Forklift Operator (Former Employee) says

"Don't like how they operate. They show favoritism toward older workers. Never any overtime for any new worker the same 4 people gets all the overtime. It isn't fair."

Stationary Engineer (Current Employee) says

"Management doesn't take responsibility for their actions. You have to watch your back. I always felt that they were out to get me. The benefits are great, but the work environment sucked.PayJob stress"

Project Manager (Current Employee) says

"I have been asked by several friends about opportunities at Allison. Without exception, I've always said look to another company. Allison spends little to no time in training their employees. Thrown to the wolves is a common expression. The 'Good ole boy' network is alive and well here. Family life is never considered.Amazing benefits60 -80 hours per week are typical"

Lead Fabrication Machine Specialist/ Warehousing/ Manufacturing Support (Former Employee) says

"This company was one of the best places to work when they we under General Motors. I was so excited to work for a company that my grandfather retired from. The 1 st 6 months were great. They start you off in a warehouse facility. But when you got to the main campus things changed. Management treated like animals. Form the top to the bottom."

Assembler (Current Employee) says

"Poor management, only care about production numbers, not a positive environment, mandatory last minute overtime, poor union support, they take your raises and bonuses if you’re injured in their unsafe environment, and I just had a co worker pass and managements response was well that will work out for this other employee to start next week bc they’re interchangeableInsurance is goodHard on your body, poor work conditions"

Gerentede marketing (Former Employee) says

"Atividades de Marketing desenvolvidas de acordo com budget e decisões estratégicas da diretorioa regional. Pouca delegação e estrutura matricial complicada. Bom ambiente de ambientePouco estruturada"

Environmental Engineer EHS (Former Employee) says

"ATI hires many professionals as contractors and some management treat the contractors like they have no value and they try to run them off. Some eventually get a permanent position.I live my trade and fieldATI has a large percentage of disposable wirk force"

Special Project Engineering Technician- I (Former Employee) says

"Most employees are professional, however there is a union which can be hard to deal with. The upper management is like a dictatorship! Does not seem to value employee feedback!Good Payupper managment tends to look down on employees"

Plant & Administrative Office Housekeeper (Former Employee) says

"Work is stressful and high paced. I learned that management for temporary company does not stand up for their employees against Allison Transmission Management. The hardest part of the job was the physical aspect of the housekeeper position in warehouse and administrative offices. The most enjoyable part of the job was working independently.Work independentlyNo Management support for temp to hire employees. More loyal to full time Allison employees"

Commodity Manager (Former Employee) says

"focused management, well defined processes with proven success. The Procurement Department could use some modernization. Lots of opportunities for growth within the company.quality product, market wages and benefitsupper management did not interact much with the rest of the organization."

Commodity Manager (Former Employee) says

"Allison Transmission was at first an ok place to work but soon I became aware that the VP of purchasing had everyone afraid of her and it caused people to be very political in everything that is done. I would not recommend anyone working there unless you do not mind getting no recognition for good work, no training, and having three managers in 6 months. Just skip this place and work somewhere else.Cafeteria; convenient locationtotal lack of good management in purchasing"

Supplier Quality Engineer (Former Employee) says

"This place used to be a jewel of Indy, one of a handful of places where people felt lucky to land a job. No longer. Ever since the split from GM and the subsequent IPO to the stock market, there was an ever-increasing strangle on the engineering arena, and other contacts throughout the salaried arena reported the same. Pushed to do more with less (just like everywhere else) but the politics behind it was almost sinister. The 'cool kids' that were aligned with a good manager were OK, but there were quite a few managers that believed in posturing themselves and tossing blame around. If you got transferred under 1 of them (and that happens without you being asked) they better like you or your goose is cooked, as your reviews will be peppered with criticism if the company is preparing for another round of layoffs (which happen about every 6-12 mos, depending on how the stock price looks). You'll know when you're on the to-be-fired list, as nothing you do is good enough and your every flaw will be used in triplicate on your review. A review that's about 6-8 pages of essay questions that you must respond to, about how flawed your work is and how you'll try to do better next time. I wish I could have that time back. The best part about this job is you learn how to juggle too many projects, how to predict which things will haunt you, which to ignore, will how to dodge bullets, and keep your tail covered with CYA documentation. You learn project management/survival skills that will likely make you an MVP at your next job. A job where you'll be appreciated.great learning experience to land a better jobhorrible culture"

Supervisor, Operations (Former Employee) says

"Must be willing to meet all executive goals without fail. Must take direction from management without questioning. Very highly driven executive team.Higher than average salaryWork Environment"

Manager (Current Employee) says

"Good benefits and decent salary High expectations will a high level of micromanagement Interesting work Need to turn around the culture Need to be more forward lookingBenefitsno recognition"

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